Touch in the settings screen once to decrease the cut pressure and then.
Brother scan and cut mat not recognised.
Insert the mat so that the side with the material attached is facing up.
The dotted marks on the part of the mat that is inserted are dirty.
Do not attach tape on any edges of the mat because the tape could get stuck on the feed rollers during operation.
Our low tack mat and standard mat are to be used with the direct cut function.
So we thank our customers who contacted us about the difficulties with scanncut dx mat feeding process.
The mat s adhesive strength may have been decreased or the material is not secured properly.
You should use the scan to cut data function for images or designs that have a lot of detail or background.
In the scan to cut data function you can change the contrast levels allowing you control over how much information you would like scanncut to process for your design.
The scanner glass is dirty.
Mats for the cm models will not work on this machine.
Problem 1 and solution.
Problem 2 and three simple solutions.
At brother we work hard to provide customers with the highest quality items.
You helped us identify and fix the root cause.
The mat is too sticky at first which is not a problem because you just take a clean tshirt and pat it all over the mat to remove some of the stickiness and voila.
The mat was inserted so that the side with the material attached is facing down.
Live demonstration ii show you two new issues after using the new brother dx for about 3 weeks mats load at a kink crooked went online and read tha.
A mat that cannot be recognized has been inserted.
Replace with a new one if the mat is not being recognized.
Problem 2 there are deep cuts completely through the mat or cut through the mat.
The mat was inserted so that the side with the material attached is facing down.
The dotted marks on the part of the mat that is inserted are hidden by material that was attached.
Then direct cut mode will not recognize it.
The scanning mat can also be used with scan to cut data function.
A mat was not inserted straight into the machine.
Possible causes or results case1.
The cutting pressure may be too strong.
Clean the dotted marks at the edge of the mat and their surrounding areas.
As you i recently purchased a brother scanncut machine and while i love it there is one thing i do not love and that is the mat.
Replace the mat with a new one.
